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Message dialog "Another wireless LAN utility is
communicating with the Intel(R) PRO/Wireless LAN adapter. To avoid conflicts,
Intel(R) PROSet has temporarily disabled its Profile Management features" is
displayed. Refer to Enabling Intel(R)
PROSet to manage Your Wireless Connections
for information. When connected to an access point using a profile with an incorrect WEP key encryption,
the task tray icon and the General page will both indicate good signal strength and
that you are associated with the AP. However, when you attempt to send data to the
AP using this profile, because of the incorrect WEP key encryption, authentication
cannot be established to acquire an IP address from the AP to allow data transfer. Refer to the following WEP encryption and authentication settings. Open Authentication with an incorrect WEP 64 or 128-bit encryption key: Open Authentication with no WEP encryption: Shared Authentication: Windows does not detect the wireless adapter: Make a note of the following answers before calling customer support:
Suggested causes and solutions: This is a normal condition. Range is inversely proportional to data rate:
the faster the data, the shorter the range.
This has to do with the modulation technology used. Very fast data rates require extremely complex signal waveforms, where
even minor distortions can result in data errors. Slower data rates are much more tolerant, and consequently will get
through even in the presence of some amount of noise, interference, distortion and echo. Range is highly dependent on the physical environment. In a line-of-sight location, with elevated and calibrated
antennas, range predictions are quite accurate. This is not true in a “typical” office building, where
the walls may be simple drywall (which is almost transparent to microwaves), or
could be plaster with metal underneath. Most sites are somewhere between these two
extremes, and consist of a mixture of surfaces. You can’t tell what is inside a wall by just looking at it,
and we can’t tell you exactly what distance you will achieve. Consider published range information to be typical,
average, common or usual. Do not expect it to be exact. Range also depends on the electronic environment. If other equipment that could cause interference is nearby, the range of
your transceiver could vary widely, and could change suddenly when the other
equipment activates. This is particularly true for 802.11b installations, which share their frequencies with
microwave ovens, cordless phones, wireless hi-fi speakers, electronics toys and
similar devices. Try to keep your system away from other transmitters, and from other sources of
electrical noise, such as large motors, spot welders, and similar “electronically noisy” devices. Repeat some tests late in the evening, or on a
weekend, when there may be less interference. However, some users leave their
networks turned all the time so this test is not foolproof. By all means, try more than one channel. Your
range problem may just be a nearby user whose system uses your present test
channel. If you mount an access point close to fluorescent light fixtures, the lamp glow appears constant, but inside
the lamp tube, ionization appears and disappears 120 times a second. This can modulate or “chop”
an incoming signal and interfere with reception. Too much range is not necessarily a good thing. At first it would appear that you would want as much range as possible, but with
the increase in range comes an increase in interference potential, as your unit
hears not only your other units but also manages to hear the systems of other
companies up and down the street. If you have a large installation, you will also wind up with more than one access
point using the same channel. If a remote unit hears two or more access points,
this will slow the network Excess transmit range presents a special reverse problem. For
example, putting an access point adjacent to a second floor bay window invites
anyone with the right software on the street below to pick up and enjoy
all network transmissions. We discuss some possible solutions to this problem further on. If you cannot connect to the wireless network, try the following:
Check Network Settings
Access Point Connection Problems Check the preamble length setting
in the Windows Device Manager “Advanced” tab. If it is determined that a long preamble length is required to connect to an
access point, try changing the "Auto" (default) setting to "Long
Only." This option
always uses a long preamble to connect
to the access point. Refer to "Changing the Preamble
Length Setting" for details. Check Security Settings If the adapter is communicating with an access point (infrastructure mode) or
other Please read all restrictions and disclaimers.Troubleshooting:
PRO/Wireless LAN Mini PCI Adapter User's Guide
Troubleshooting
Using a Profile with an incorrect WEP Encryption Key
Problems with installation
Before calling Customer Support
Users are dropped from the wireless network
Range decreases as data rate increases
Signal doesn't pass through a short or thin wall
Signal strength drops when a cell phone is used in the area
Range is shorter than it should be
Interference from fluorescent lights
When too much range is undesirable
Help Prevent access to wireless networks
from outside the building
Problems with Network Connectivity
Checking Adapter Statistics
Adapter Statistics
computers in peer-to-peer mode, click the Statistics button in the Troubleshooting
tab to display the current information about how well the adapter is transmitting
and receiving information.